Privacy Policy

The site cozimeo.com is published by the company Petzoo Ltd under the number 16565528, whose head office is located at:

85 Great Portland Street
London
W1W 7LT
England

Publication Director: Manager of cozimeo.com, reachable atcontact@cozimeo.com

Privacy Policy of cozimeo.com
This privacy policy describes how your personal information is collected, used, and shared when you visit cozimeo.com (the “Site”) or make a purchase there, in accordance with the GDPR and other applicable data protection laws.

Personal Information Collected
When you visit the Site, we automatically collect certain information about your device, such as information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information.”

We collect Device Information using the following technologies:

Cookies: You can choose whether or not to allow these cookies.
_session_id: unique session identifier to store information about your session.
_shopify_visit: used to record the number of visits (persistent for 30 minutes from the last visit).
_shopify_uniq: counts the number of visits from a unique customer (expires at midnight the next day).
cart: unique identifier, stores information about your shopping cart (duration: 2 weeks).
_secure_session_id: unique session identifier.
storefront_digest: unique identifier to verify access.
Log Files: Collect data about your activity and interaction with the Site, such as your IP address, browser type, and pages visited.
Invisible Pixels and Tags: Used to track navigation on the Site and improve the user experience.
When you make or attempt to make a purchase on the Site, we collect information about you, such as your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. These are referred to as “Order Information.”

How Do We Use Your Personal Information?
We use the Order Information to:

process your orders and arrange their shipment;
provide you with invoices and/or order confirmations;
communicate with you;
assess potential fraud or risks;
provide you with information or advertisements based on your preferences.
We use Device Information to assess potential fraud and risks and to improve and optimize our Site.

Sharing Your Personal Information
We share your information with third-party service providers, such as Shopify and Google Analytics, for hosting our store and analyzing user data. To learn more:

Shopify Privacy Policy
Google Privacy Policy - Opting out of Google Analytics
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements. Learn more: NAI Guide to Behavioral Advertising. You can also opt out of certain services via the DAA Opt-Out Portal.

Do Not Track
We do not alter data collection when we detect a "Do Not Track" signal on your browser.

Types of Data Collected
Identification data: first name, last name.
Contact details: email address, phone number.
Transaction data: information about purchases made on our site.
Browsing data: IP address, browser type, pages viewed, viewing duration.
Purposes of Data Collection
Order processing: information used to process and deliver your orders.
Marketing communication: sending newsletters, special offers, and promotions (with prior consent).
Legal Bases for Processing
Contract execution: to process your order.
Consent: for marketing, you can withdraw your consent at any time.
Data Retention
Personal data is retained for the necessary duration, unless there is a legal obligation for extended retention.

Your Rights
Right of access: request access to personal data.
Right of rectification: correction of inaccurate information.
Right to erasure: deletion of unnecessary data.
Right to restrict processing: restrict processing in certain situations.
Right to object: object to processing for marketing purposes.
Right to data portability: receive the data provided in a structured format.
Changes to the Privacy Policy
We may update this privacy policy to reflect changes in our practices. Regularly check this page for updates.

Data Retention
We retain order information unless a request for deletion is made.

Mobile Services Terms of Use (if applicable)
By signing up for our SMS messaging service, you agree to receive SMS messages from cozimeo.com, in accordance with the stated terms.

SMS Marketing Terms of Use:
By consenting to cozimeo.com SMS marketing at checkout and initiating a purchase or subscribing via our subscription tools, you agree to receive recurring SMS notifications (for your order, including cart abandonment reminders), SMS marketing offers, and transactional messages, including review requests from us, even if your mobile number is on a state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving SMS marketing messages, reply with STOP to any mobile message sent by us or use the unsubscribe link we provided in our messages. You understand and agree that the primary method to unsubscribe from our SMS program is to reply with specific keywords (such as "STOP", "END", "UNSUBSCRIBE", "CANCEL", or "QUIT"), or to use the provided unsubscribe link. We will also honor any other request clearly expressing your desire to unsubscribe, including phrases like "please unsubscribe me". We do not charge for this service, but you are responsible for any fees and charges associated with sending text messages imposed by your wireless provider. Message and data rates may apply.

Contact Information
For any inquiries regarding our products or to obtain assistance, contact us at:

Email: contact@cozimeo.com
Contact Form: Contact us here
Address: 85 Great Portland Street, London, W1W 7LT, England
Responses within 24 hours maximum, Monday to Friday from 8:00 AM to 6:00 PM (London time).